Mandarin Oriental Palace, Luzern - Lucerne

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Mandarin Oriental Palace, Luzern - Lucerne
$$$$

Overview

Offering 129 rooms, the grand Mandarin Oriental Palace, Luzern Hotel is a short walk from an old town district and 16 minutes' walk from Swiss Museum of Transport. Featuring currency exchange and a lift, the 5-star hotel offers public parking nearby.

Location

You'll be 17 minutes' walk from Jesuit Church and a few minutes' drive from Glacier Garden of Lucerne Local History Museum. Cultural sights in the area are Lion Monument (0.8 km) and Modern Art Museum (1.3 km). The exclusive hotel also lies beside a lake and overlooks Swiss Alps. The chic Mandarin Oriental Palace, Luzern Hotel is located within a 500-metre distance of such popular attractions as Church of St. Leodegar and Seebad Luzern, which is 6 minutes' stroll away.

Casino-Palace bus stop is a stroll from this luxury property.

Rooms

Some rooms provide a coffeemaker as well as free Wi-Fi and a television to help you enjoy your stay. Private bathrooms include nice touches such as bathrobes.

Eat & Drink

This hotel is centrally located near Migros Partner and Schweizerische Hotelfachschule.

Leisure & Business

Guests can request a fitness centre and a sun deck for an extra charge. Relax after a long day with a steam room and a sauna. There is a fitness studio with a wide range of sports. This accommodation also features a wellness area and a spa lounge for you to relax in.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Public parking is possible at a location nearby at CHF 55 per day.
Wireless internet is available in the hotel rooms at CHF 15 per day.
Other information
Breakfast
The hotel offers a full breakfast at the price of CHF 50 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Building
Number of floors:6
Number of rooms:133
Former name
mandarin oriental palace
Price calendar
Check availability and prices for your dates now!

Rooms and availability

King Suite
  • Max:
    4 persons
  • Bed options:
    1 King-size bed
Superior King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Deluxe King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Show 18 more room typesLess

Facilities

Main facilities

Paid Wi-Fi

CHF 15 per day

Parking

CHF 55 per day

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Steam room

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room

Room view

  • City view
  • Lake view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Bathroom telephone
Show all facilitiesHide facilities

Essential information about Mandarin Oriental Palace, Luzern

💵 Lowest room price 62233 INR
📏 Distance to centre 700 m
🗺️ Location rating 9.6
✈️ Distance to airport 67.4 km
🧳 Nearest airport Kloten Airport, ZRH

Location

Address
The address has been copied.
Haldenstrasse 10, Lucerne, Switzerland, 6002
Map view
Haldenstrasse 10, Lucerne, Switzerland, 6002
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Church
Church of St. Leodegar
460 m
Casino
Grand Casino Luzern
270 m
Restaurant
Schweizerische Hotelfachschule
190 m
Restaurant
Restaurant Olivo
230 m
Restaurant
Tivoli - Das Restaurant Am See
260 m
Restaurant
China Shanghai 3
310 m
Restaurant
National
690 m
Restaurant
Jialu National
380 m
Restaurant
Rebstock Restaurant
560 m

Reviews of Mandarin Oriental Palace, Luzern

9.1 /10
Perfect
384 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
#6 of 71 hotels in Lucerne

What guests liked

powered by AI, based on real reviews

Luxurious rooms with fine lake views, efficient service, and excellent dining options in prime Lucerne location.

Read more+

Top rated Location

Guests rate the Location 9/10

Categories:

Rooms and cleanliness8
Here's what guests said:
“Superior Lake View Rooms feature spacious layouts and modern amenities like Dyson hair dryers; well-maintained cleanliness noted.”
Location9
Here's what guests said:
“Situated by Lake Lucerne, close to historic Old Town and lakeside walks; ideal for exploring local attractions.”
Dining7
Here's what guests said:
“Breakfast buffet offers high-quality options; Hungarian beef stew mentioned as a highlight; attentive dining service noted.”
Price and service7
Here's what guests said:
“Room rates are premium; parking and minibars incur extra charges; staff provides attentive and personalized service.”
Our guests’ reviewsWrite a Review
  • B
    Brian
    United States
    left 2 reviews
    Wrote a review on 08 Oct
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    fine views
    attentive staff
    limited kid-friendly activities

    What an excellent stay we had! The proximity to Lake Lucerne was good, and spending evenings by the water while enjoying a glass of wine was the highlight of our trip. The staff was super attentive and genuinely friendly. My aunt was thrilled with the fine views from our terrace.

    My kids wished there were more kid-friendly activities available.

    Superior Lake View Room Terrace
  • R
    Robert
    United Kingdom
    Wrote a review on 07 Oct
    Very good
    7.0

    I greatly enjoyed this beautiful and gorgeous hotel, it did not disappoint. Everything was excellent, so were nice views of the mountains and the lake. The room was extremely spacious and beautiful and come with a personal safe, iron and ironing board, and coffee/tea makers. The location was particularly good and incredible, just 5 min walk from Southover Grange Gardens.

  • P
    Pamela
    United Kingdom
    Wrote a review on 06 Oct
    Perfect
    9.0

    The breakfast was above average and had plenty of options. Amazingly helpful staff was available all the time. The location itself was perfect, near Lewes Market Tower.

  • R
    Rick
    United States
    left 1 review
    Wrote a review on 12 Sept
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service9.0
    Dining10.0
    9.0
    luxurious accommodations
    excellent breakfast
    noisy wellness area
    bottled water

    The location next to the lake is fine. The staff greeted me warmly, offering a smooth check-in process. I stayed in a Superior Lake View Room with Terrace. The room was spacious, with a amazing view of the lake and surrounding mountains. It felt luxurious, with comfortable bedding and good amenities. The dining options were excellent. I particularly loved the breakfast buffet with plenty of delicious choices. Room service was efficient, and my requests were met quickly. I did notice a few issues. The wellness area was surprisingly noisy with people chatting on their phones, less relaxing than expected. The bottled water charges after the first four complimentary bottles seemed a bit excessive. Despite these minor hiccups, the overall vibe of the hotel and attentive staff were good. I would definitely recommend this hotel, especially for its family-friendly touches and excellent service.

    Superior Lake View Room Terrace
  • D
    Daniel
    United States
    Wrote a review on 10 Sept
    Very good
    7.0

    Superb overall experience. Fairly clean and wonderful hotel, particularly good and stunning location to Luzerne train station. Excellent staff throughout. Location close to the boardwalk and walking distance to the city, Ireland & Switzerland and Lake Lucerne.

  • D
    Deborah
    United States
    Wrote a review on 09 Sept
    Perfect
    9.0

    Excellent & comfortable room, a private safe, coffee and tea making facilities, and a writing table in there. Great service overall. Great, informative staff towards all guests.

  • W
    Walter
    United States
    left 15 reviews
    Wrote a review on 07 Sept
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    fine views
    luxury amenities
    great service

    The attention to detail was excellent. The superior lake view room featured fine views and luxury amenities. Dining options were really good, especially the Hungarian beef stew. Service was great throughout our visit 🌟

    Superior Lake View Room
  • Wrote a review on 06 Sept
    Great
    8.6

    Hotel location excellent reception staff good always smile in the faces of all receptionists PR Manager

    All services are provided only for paid account appeared and challenged parking is free service for personal clothing in room not showing you one rejected approval by aarsal Ironing table for personal use, the hotel is not suitable for long-stay because expensive price

  • Wrote a review on 06 Sept
    Great
    8.4

    Actually it was the first time for me to be in Luzern,it's the best place for relaxation and enjoing the nice weather and the beautiful lake,the city is clean and breathtaking

    The location of the hotel is the best among others in addition to that the saloon with it's marble flooring and classical design with the played music is very romance

  • T
    Travis
    United States
    left 3 reviews
    Wrote a review on 03 Sept
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service8.0
    Dining7.0
    9.0
    luxurious accommodations
    amazing views
    lack of proactive staff

    The staff was attentive and always ensured my needs were met efficiently. The room was impeccably decorated and spacious, great for a productive work environment while relaxing at the same time. I particularly enjoyed the well-equipped business center, which greatly benefited my work commitments.

    Breakfast service could be improved.

    Superior Lake View Room
  • Wrote a review on 01 Sept
    Perfect
    9.2

    Staff friendly and helpful. Lovely room overlooking lake. Excellent although pricey breakfast.

    No free WiFi although business centre provided internet access we required. Usual very limited tv stations for English travellers.

  • Wrote a review on 31 Aug
    Nice
    6.6

    Ideally located, well appointed and prestigeous hotel in Luzern.

    Needs to care the extra bit for those details that one would expect from a 5-star house.

  • M
    Milton
    United States
    left 3 reviews
    Wrote a review on 24 Aug
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    amazing view
    luxury retreat
    attentive staff
    wellness area noise
    cell phone conversations

    The Superior Lake View Room was amazing, with an very nice view of Lake Lucerne and a spacious layout. The staff was attentive and were pretty good too ensure our comfort. The breakfast spread was good, with fresh and high-quality options that really set the tone for the day 🌟

    There was occasional noise in the wellness area from cell phone conversations.

    Superior Lake View Room
  • Wrote a review on 23 Aug
    Great
    8.2

    Beautiful location, rooms with a view over the lake are stunning, and no road running along the back means no passing traffic noise. We had a junior suite, which was more than large enough, room was very well furnished, beds excellent, bathrooms large and very well equipped. Could not fault the cleanliness of the whole hotel, and the staff were very polite and extremely professional. We would most certainly stay here again.

    Nothing to complain about, excellent hotel.

  • Wrote a review on 22 Aug
    Great
    8.8

    Thay put in the room the direction for the pray, also the manager of the hotel was kind with us and with all the people

FAQ about Mandarin Oriental Palace, Luzern

What popular attractions are closest to the grand 5-star Mandarin Oriental Palace, Luzern Hotel hotel?
Guests of the grand 5-star Mandarin Oriental Palace, Luzern Hotel hotel can visit Seebad Luzern (a mere 6 minutes' stroll from the accommodation), or Church of St. Leodegar placed 6 minutes' walk away.
What is the nearest airport to Mandarin Oriental Palace, Luzern Hotel?
Kloten airport lies within 70 km of Mandarin Oriental Palace, Luzern Hotel and is reachable with a 54-minute drive.
Is airport shuttle provided by the grand 5-star Mandarin Oriental Palace, Luzern Hotel?
Bus shuttle which will take you to the grand 5-star Mandarin Oriental Palace, Luzern Hotel with a 54-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can I have lunch or dinner next to Mandarin Oriental Palace, Luzern Hotel hotel?
Restaurants near Mandarin Oriental Palace, Luzern Hotel hotel include Migros Partner (within easy walking distance of the property) as well as Schweizerische Hotelfachschule (200 meters away).
What is the timeframe for check-in and check-out in the grand 5-star Mandarin Oriental Palace, Luzern Hotel?
Guests of the grand 5-star Mandarin Oriental Palace, Luzern Hotel can check in from 15:00 to 23:59 and check out from 12:00.
How much does a room at the Mandarin Oriental Palace, Luzern Hotel cost?
The price for a room in the Mandarin Oriental Palace, Luzern Hotel starts at $1277.
What payment methods are available in this grand hotel?
At this grand hotel, guests can pay using сash, Visa, and American Express as well as other payment methods.
What are the room types offered by the Mandarin Oriental Palace, Luzern Hotel hotel?
The Mandarin Oriental Palace, Luzern Hotel hotel provides such room types as Superior Junior Suite, Tower Suite, and Superior Deluxe Twin Room.
Which facilities are included in the rooms at the grand 5-star Mandarin Oriental Palace, Luzern Hotel?
All rooms of the grand 5-star Mandarin Oriental Palace, Luzern Hotel feature coffee and tea makers as well as a personal safe, some of them boast private bathrooms along with bathrobes.
Does this grand hotel staff speak foreign languages?
Yes, the staff of this grand hotel can help you in Spanish, German, Italian, and English.
Are there any facilities for children at the grand 5-star Mandarin Oriental Palace, Luzern Hotel?
Yes, guests with children will have access to a baby monitor and a changing table available at the grand 5-star Mandarin Oriental Palace, Luzern Hotel.
Which facilities does the hotel provide?
The hotel features an impressive score of 9.3 for its facilities, which include a storage for belongings and a restaurant as well as currency exchange and a lift.
What are the spa options at the Mandarin Oriental Palace, Luzern Hotel hotel?
Pampering amenities in the Mandarin Oriental Palace, Luzern Hotel hotel include a steam room and a sauna.

Best-Rated Mandarin Oriental Hotels around Lucerne

Mandarin Oriental, renowned for its exceptional service, offers guests an unforgettable experience. Be pampered by luxurious amenities, world-class dining, and stunning views. Sip cocktails while overlooking the city skyline or unwind in the lavish spa. Mandarin Oriental's commitment to excellence ensures an incomparable stay. Discover the tranquility and opulence of Mandarin Oriental on your next getaway.

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Rooms and Guests2 Guests, 1 room